Refund policy
Returns & Refunds
We offer a 30-day return window from the date your order is delivered.
To be eligible for a return, items must be:
- Unworn and unwashed
- In original condition
- With any tags and original packaging included
Refunds
Once your return has been received (or proof of postage has been provided), we will process your refund.
- Refunds are issued to your original payment method or as store credit, depending on your preference
- While we process refunds immediately, it may take a few working days for funds to appear in your account depending on your provider
Exchanges
We offer exchanges where possible.
- Exchanges can be arranged directly, or
- You may return your item and place a new order — whichever is easier for you
Return Shipping
Customers are responsible for return shipping costs if:
- You’ve changed your mind
- You ordered the wrong size/item
We will cover return costs if:
- The item is faulty
- The wrong item was received
We recommend using a tracked service, as we cannot guarantee receipt of returned items.
Faulty or Incorrect Items
If your item arrives faulty or incorrect, please contact us within 7 days of delivery so we can resolve it quickly.
Non-Returnable Items
- Personalised items (e.g. custom jerseys) are non-returnable unless faulty
- Earrings can only be returned if unworn for hygiene reasons
Need Help?
If you have any questions or need to arrange a return, just get in touch — we’re always happy to help.
